Call Volume

[dwilliam]

Hello,

I was wondering if anybody has reached a limit in their call volume.  We handle about 2000 calls in an 8-hour work day.  Most of these would be a blind transfer to another Asterisk server that acts as a zap gateway.  I know Asterisk should be able to handle that volume easily, but do you see a cause for concern with Noojee Receptionist?

Thanks again!
David

[Brett Sutton]

Asterisk will have no problems. We have customers making 10K + calls a day.
We also have a call scrubbing service which can make 100K calls a day (on a fairly small box) to check for disconnected numbers.

I can't say that we have had anyone do 2000 calls a day through Receptionist but we have had a site with a single receptionist handling 7-800 calls a day.
I would be somewhat surprised if a single receptionist could handle 2000 calls in a day.

In our load testing of Noojee Receptionist we would have easily put more than 2000 calls through it (in a single test session) however these don't match perfectly with a real person using it. We have a simulator that drives the Noojee Receptionist UI but it works in specific patterns where a human doesn't to the same extent.

I hope that helps some ?