Music on hold trc-inbound

[sebele67]

Hi!

Some of our customer wants to play music instead of the ringing on incoming calls

Have you a solution for this?

[Brett Sutton]

I suspect that you can change the dial plan as follows

[default]
exten => trc-inbound, 1, answer
; exten => trc-inbound, 2, ringing  -- remove this line
exten => trc-inbound, 2, musiconhold() ; and replace it with this line.
exten => trc-inbound, 3, wait(7)
exten => trc-inbound, 4, GotoIf($[trc${trc-running} = trc]?7)
exten => trc-inbound, 5, wait(23)
exten => trc-inbound, 6, goto(trc-inbound,2)
exten => trc-inbound, 7, Return()

[sebele67]

I have already tried this.

When it answers I only have the musiconhold and the dialplan doesn't exit if trc is not running.
When Asterisk comes on musiconhold it stops execute the dialplan.

Any others ideas?

[rlsutton1]

Hi,
 You'll have to use the background command as musiconhold stops the flow of the dialplan. background doesn't use the moh class so you'll have to provide the sound files for it to play. given that the dial plan loops every 30 seconds you'll need to make sure the file is 30 seconds long.

[default]
exten => trc-inbound, 1, answer
; exten => trc-inbound, 2, ringing  -- remove this line
exten => trc-inbound, 2, background(messageSoundFile) ; and replace it with this line.

[rlsutton1]

you could also try startmusiconhold() in stead of background

[sebele67]

Thanks,
startmusiconhold() work great